Privacy Policy

Introduction

At Waiterly POS, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our point-of-sale system and related services.

Data Controller

The data controller responsible for the processing of your personal data is:

Waiterly Piotr Krzystanek

Email: privacy@waiterlypos.com

Information We Collect

We collect various types of information to provide and improve our services:

• Personal information such as name, email address, phone number, and business details
• Usage data including transaction history, order information, and system interactions
• Technical information such as IP address, device information, and browser type
• Cookies and similar tracking technologies to enhance your experience

Legal Basis for Processing

We process your personal data based on the following legal grounds under GDPR:

• Contract performance: To provide our point-of-sale services as agreed
• Legitimate interests: To improve our services and ensure security
• Consent: For marketing communications and non-essential cookies
• Legal obligations: To comply with applicable laws and regulations

How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain our point-of-sale services
• To communicate with you about your account and our services
• To improve and optimize our services and user experience
• To ensure the security and integrity of our platform

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements. Generally, we retain:

• Account data: For the duration of your account plus 7 years for legal compliance
• Transaction data: For 7 years for tax and accounting purposes
• Marketing data: Until you withdraw consent or for 3 years from last interaction
• Cookie data: As specified in our cookie policy (typically 1-2 years)

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share information with trusted service providers who assist us in operating our platform, conducting business, or servicing you.

International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure that such transfers comply with GDPR requirements through:

• Adequacy decisions by the European Commission
• Standard contractual clauses approved by the European Commission
• Certification schemes and codes of conduct

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our platform. You can control cookie settings through your browser preferences.

Your Rights

You have the following rights regarding your personal information:

• Right to access and review your personal information
• Right to correct inaccurate or incomplete information
• Right to request deletion of your personal information
• Right to receive your data in a portable format
• Right to object to certain processing activities
• Right to restrict processing of your personal data
• Right to withdraw consent at any time
• Right to lodge a complaint with a supervisory authority
• Right to seek compensation for damages

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the 'Last Updated' date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@waiterlypos.com

Data Protection Officer

For any questions regarding data protection or to exercise your rights, you may also contact our Data Protection Officer:

Email: privacy@waiterlypos.com